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Performance Improvement Consultant

Status : Full-time

Office Location: Worcester, MA


Position Summary:  Works under the direction of the Chief Operating Officer to support the performance improvement agenda of VNA Care through facilitation of key strategic projects and work teams. Provides support to teams through collection, analysis, interpretation of work plans and evaluation of impact. Assists in providing process improvement training in teams. Employs a variety of improvement methodologies including Toyota Production System/Lean, Institute for Healthcare Improvement Rapid Cycle Testing and Innovation/Deep Dive design sessions.

Qualifications: Bachelor of Arts or Science required, Master's Degree or comparable experience preferred. 

Experience: Knowledge of best practices in DMAIC, DMADV, Theory of Constraints, Lean, Applied Statistics, Kaizen. 3 years experience in facilitating and leading improvement projects including change. Knowledge and demonstrated skill in managing departmental or enterprise projects. Strong ability to prioritize multiple tasks and projects to meet team objectives and deadlines.  


About VNA Care:
As the Commonwealth's largest home health and hospice provider, VNA Care serves more than 50,000 patients each year. Founded by Massachusetts most established and trusted home care organizations, VNA Care Network, VNA of Boston, and VNA Hospice & Palliative Care; VNA Care has the capabilities and resources to deliver a full range of home health, hospice, and community services to patients of all ages and health care needs. VNA Care, a subsidiary of Atrius Health, focuses on promoting the health and well-being of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes and communities.


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