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Director Patient Admission Center

Status : Full-time

Office Location: Worcester, MA


Position Summary: Responsible for directing, administering and overseeing all functions of the Patient Admission Center. Functions include registration, insurance verification, cash collections, authorizations, scheduling and intake.  Responsible for identifying and implementing strategies to improve processes, promote operational efficiencies and improve the customer and patient experience.  Promotes excellence in customer service.

Education: Bachelor's Degree preferred, Associate's Degree required. 

Experience: Minimum 5 years' experience in health care and management is preferred, Possesses required knowledge, skills and abilities; proven oral and written communication skills; ability to select, motivate and retain employees; ability to effectively manage and direct others; ability to promote and participate in team efforts.


About VNA Care:
As the Commonwealth's largest home health and hospice provider, VNA Care serves more than 50,000 patients each year. Founded by Massachusetts most established and trusted home care organizations, VNA Care Network, VNA of Boston, and VNA Hospice & Palliative Care; VNA Care has the capabilities and resources to deliver a full range of home health, hospice, and community services to patients of all ages and health care needs. VNA Care, a subsidiary of Atrius Health, focuses on promoting the health and well-being of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes and communities.


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