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Patient Services Coordinator , Home Health 7A-3:30P

Status : Full-time

Office Location: Concord, MA


VNA Care is hiring a Home Health Patient Service Coordinator for our Concord/Acton Location! Great hours!


Patient Service Coordinator/Team Scheduler: Provides administrative support to clinical teams maintaining operational flow and ensuring exemplary customer service.

Hours: Monday - Friday 7:00AM-3:30PM

Patient Service Coordinator Responsibilities:

  • Completes daily updates to patient and clinician schedules
  • Performs regular scheduling duties to maintain the EMR system such as automatic scheduler, recertification identification and maintenance
  • Communicates with patients and responds to patient inquiries regarding their home care and/or hospice services
  • Communicates with field staff

Patient Service Coordinator Experience

  • Minimum 1 year experience in a health care setting
  • Working knowledge of and proficiency utilizing medical terminology
  • Excellent computer skills using Microsoft software (Access, Excel, PowerPoint, Word)
  • Excellent communication and interpersonal skills required
  • Ability to multi-task in a fast paced environment

About VNA Care:
VNA Care is one of the Commonwealth's largest home health and hospice providers, serving more than 200 communities in Eastern and Central Massachusetts. Our nonprofit includes VNA Care Network, VNA of Boston, and VNA Hospice & Palliative Care. Working together, we provide a full range of home health, palliative, hospice, and community services to patients with a wide range of health care needs. VNA Care focuses on promoting the health and wellbeing of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes, assisted living facilities, and other settings.


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Position Summary: Oversees the activity of team members and assumes responsibility to meet VNA Care and clinical departmental goals and VNA Care core values.Education: Bachelor of Science Degree in . . .

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